How guests opt in to text messages from Excellent

Last updated July 25, 2026

Excellent is a booking and event-management platform for U.S. restaurants, operated by Excellent AI LLC. When a guest submits an event inquiry through a form hosted on this site, Excellent sends them transactional text messages about that inquiry. This page is the opt-in reference for that program.

Program summary

Program name: Excellent Event Notifications
Who sends these messages: Excellent AI LLC — the operator of the Excellent platform and of this messaging program. Excellent writes every message and runs the opt-in; a restaurant is the subject of a message, never the sender.
Who receives them: People in the United States who submit an event inquiry through a form hosted by Excellent at beexcellent.ai and choose to add a mobile number.
Message types: Transactional only — inquiry confirmations, event date and time reminders, deposit and payment reminders, and private-space hold notices. No marketing, promotions, or advertising.
Message frequency: Varies by inquiry — typically 1–5 messages per event inquiry. There is no recurring or scheduled campaign.
Cost: Excellent does not charge for these messages. Message and data rates may apply from the recipient's carrier.
Opt-in method: Express written consent via an unchecked checkbox on the Excellent-hosted web inquiry form, or by the recipient texting the number first.
Opt-out: Reply STOP at any time. Also HELP for help and START to resume.
Contact: support@beexcellent.ai · 5134 W Royal Palm Rd, Glendale, AZ 85302, United States

Where consent is collected

Below is the live inquiry form as a guest sees it, rendered from the same component the production form uses — the phone field, the consent checkbox (unchecked, as it is by default), and the full disclosure. Submission is disabled on this reference page.

Tell us about your event

Hosted by Excellent · beexcellent.ai

Your name

Phone

Add an email or phone so we can reply.

Text me about my inquiryIf you add a phone number, you agree to receive text messages from Excellent about your event inquiry with us — confirmations, reminders, and updates. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.See: Privacy Policy · Terms

Type of event

Preferred date

Guests

Anything else?

The opt-in flow

A guest opens an event inquiry form hosted by Excellent at beexcellent.ai and fills in their details.
Adding a mobile number is optional — a guest can submit the form with only an email address.
If they add a number, the guest may check the SMS-consent box — unchecked by default — after reading the disclosure beneath it. The Privacy Policy and Terms are linked directly at the point of consent.
Consent is recorded only when a phone number is present. The record stores the mobile number, the exact disclosure text the guest agreed to, the restaurant the inquiry was about, and the date and time. No number is ever messaged without it.

A guest may also opt in by texting the number directly. Every message is one-to-one and transactional — we send no marketing or promotional content on this number, and we never message a number that has not opted in.

Sample messages

Every message identifies Excellent as the sender and carries opt-out instructions. [Restaurant] is filled in with the venue the guest inquired about.

Inquiry confirmation

Excellent: Thanks for your event inquiry to [Restaurant] for Aug 12. They've received it and will follow up shortly to confirm details. Reply STOP to unsubscribe, HELP for help.

Event reminder

Excellent: Reminder — your event at [Restaurant] is on Aug 12 at 6:00 PM. Reply STOP to unsubscribe, HELP for help.

Deposit due

Excellent: The $500 deposit for your event at [Restaurant] is due by Aug 1. You can pay from the link we sent earlier. Reply STOP to unsubscribe, HELP for help.

Space-hold notice

Excellent: Another party requested the space you're holding at [Restaurant] for Aug 12. As the first hold you keep priority — confirm or release from your event link by Jul 20. Reply STOP to stop texts (this won't release your hold).

Opt-out, help & resubscribe

All three keywords are honored on every message, and are handled case-insensitively. These are the exact replies a recipient receives.

Reply STOP

Unsubscribes the number immediately. No further messages are sent, and we confirm once.

Excellent: You have been unsubscribed and will receive no further messages. Reply START to resubscribe.

Reply HELP

Returns the program name, what it sends, and how to reach a human.

Excellent Event Notifications: confirmations and reminders for your restaurant event inquiry. Msg frequency varies. Msg & data rates may apply. Help: support@beexcellent.ai. Reply STOP to unsubscribe.

Reply START

Resubscribes a number that previously replied STOP.

Excellent: You are resubscribed and will receive messages about your event inquiry. Reply STOP to unsubscribe.

Privacy

Mobile numbers are collected only to send the transactional messages described above. We do not sell them, and mobile opt-in information and consent are never shared with third parties or affiliates for marketing or promotional purposes. Numbers are shared only with the messaging provider that delivers the messages on our behalf. See our Privacy Policy for full details.