Lessons, SOPs & knowledge
Author training content in one engine — with quizzes, videos, checklists, and callouts. The same engine that powers your proposals and BEOs.
Excellent Craft · Staff training
Training that meets your high standards — and holds them.
Excellent Craft is our staff-training product. Train your team on your menus, your recipes, and your SOPs — on their phone, in English or Spanish, and always in sync with how you actually run.
Under two minutes, in the product
A course, a pre-shift note, a trained team.
Watch a general manager describe a course and have Craft draft it, send tonight’s pre-shift note in two languages, and read the roster to see exactly who’s current — recorded in the real product.
Under two minutes, for the manager who runs the floor.
From the menu to mastery
Author, assign, certify.
The whole training loop in one place — drawn from how you really operate, so your team learns the standards you actually hold them to.
01Author
Draft from your real operation
Describe a lesson or SOP — or build one from your live menu. AI writes the first version, grounded in how you actually run. You review and publish; nothing reaches staff unchecked.
02Assign
Give each person their path
Assign courses by role, concept, or location, with a due date. Everyone knows what to complete and by when — across one location or the whole group.
03Certify
Know exactly who's current
Staff learn on their phone, in English or Spanish. Every completion is pinned to the exact version they trained on — so when an SOP changes, you know precisely who needs to recertify.
Before service
The standard is set long before the first guest sits down.
Your team, at a glance
See who’s trained, and who’s due.
Clear status across every person and location — current, in progress, or overdue — so you see who is due before the date arrives.
ExcellentCraft
| Team member | Course |
|---|---|
| María Santos | Allergen handling · v4TrainedRecertify by Jun 20, 2026 |
| James Okonkwo | Wine serviceIn progressDue Jul 5, 2026 |
| Aiden Tran | Opening SOPsOverdueDue Jun 24, 2026 |
The training toolkit
Everything it takes to train a great team.
From the first lesson to a version-pinned training record — the tools to teach your standards once and hold them everywhere.
Courses & training records
Group lessons into courses, assign them, and watch completions land — every pass verified and pinned to the exact content version it was earned on. Skills a manager observes on the floor are signed off onto the same record.
Built from your live menus
Training is drafted from your actual menus and SOPs, not static PDFs uploaded once and forgotten — so it stays in sync with what your team really serves.
Version-aware recertification
When an SOP or menu changes, Craft already knows who was trained on the old version — so recertification is a list, not a guessing game.
English and Spanish, properly
The staff portal, tonight's pre-shift note, and the safety library come in English and Spanish. One tap turns your English note into natural Spanish (not word-for-word) for you to check before it goes live.
The Staff Portal
Training, wallet, and profile in one app on their phone. One home for your team — not a separate training system, HR tool, and filing cabinet.
A standard isn’t what you wrote down. It’s what the newest person on the floor does on a Tuesday night.
That is the whole job of Craft: the training in English or Spanish, on their phone, and the record that shows who has it.
Why high-end groups choose Excellent
Training that fits the way you work.
Most training tools were built for office staff at desks. Craft was built for the line, the floor, and the pace of a real restaurant group.
Made for high turnover
No passwords to forget. A link or a QR code gets a new hire into their first lesson on day one — built for the realities of a busy floor.
Compliance you can prove
One printable evidence pack for an inspector or insurer: every certificate on file, every completion, and every floor sign-off with the manager who verified it.
AI drafts, you decide
AI writes the first version so your team moves fast. A course, lesson, or pre-shift note it drafts reaches no one until a manager publishes it.
One platform, one spine
Craft lives on the same Excellent platform as your events. Staff, menus, and SOPs are shared — there's nothing to sync between separate tools.
Included in the one plan
Build a team that’s excellent — to each other.
Excellent Craft is part of the same plan as events — not a separate product, not an add-on. Create your group’s workspace and start training on your own menus. Free to build.
One platform
Part of the Excellent platform.
A family of products on one spine — your events, your team, and your investors, run from the same place, sharing the same menus, people, and numbers. Use one, or all of them.
Excellent Events
Proposals, e-signed contracts, deposits, and BEOs that flow together — from the first enquiry to the night itself.
Explore EventsExcellent Craft
Lessons, SOPs, and training records drawn from your live menus — so every server learns your standards, in English or Spanish, on their phone.
You’re hereExcellent Marketing
Grounded social posts drafted from what's actually happening in your group — reviewed by you, never sent until you approve.
Explore MarketingExcellent Partner
Pro formas and investor updates built from your real numbers — raise the next location, then keep every backer a believer.
Explore Partner