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Field notes

How high-end groups sell private dining, run events, and train their teams — written plainly, by the people building Excellent.

TrainingFeatured

A party grows and a table moves after the BEO is final. What actually needs to change?

Seating shifts on the day of an event don't require re-finalizing the BEO — but the floor still needs a fast, direct re-brief.

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Training

From a signed BEO to tonight's pre-shift note

How a finalized BEO's kitchen and floor view becomes the pre-shift briefing, and why a seating change afterward does not require re-finalizing anything.

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Training

A 72-hour checklist for training banquet servers before a big private event

What to assign 72, 24, and 2 hours before a large private event, using the BEO itself as the training material.

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Migration

Switching off Tripleseat: a migration checklist for restaurant groups

What to export, what to clean, and how to change event systems between peak seasons — without losing a booking.

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Sales

The private-dining proposal that closes

Guests say yes to clarity. What belongs in a private-dining proposal, in what order, and what to leave out.

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Operations

What a great BEO actually contains

The banquet event order is the contract between sales and service. What belongs on it, section by section.

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Training

Training a fine-dining floor team across locations

How restaurant groups keep service standards identical across locations — without flying trainers between cities.

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