Pricing

One plan. Everything included.

Excellent costs $360 per location per month — private events and staff training on one platform, every user on your team included. No setup fees, no per-user fees, and never a percentage of your sales. Building is free: the subscription starts when you go live.

Monthly

$360

per location, per month

Cancel anytime.

Annual — two months free

$300

per location, per month — billed $3,600 a year

Twelve months for the price of ten — save $720 per location, per year.

What the plan includes

There is one plan, and this is it — the whole platform, for every location you put on it. Nothing on this page is an add-on.

Private events, end to end

  • Unlimited events, leads, and proposals
  • AI-drafted proposals, contracts, and BEOs — a person approves every send
  • E-signature with locked, verifiable signed documents
  • Online deposits and payments to your own Stripe account
  • A calendar that makes double-bookings impossible — not just a warning you can click past
  • To-scale floorplans with per-event seating
  • Whole-event guest portal — view, sign, pay, and share photos from one link
  • Group menus, packages, and pricing with per-location overrides
  • Rollup reporting with booking pace, goals, and scheduled delivery

Staff training included (Excellent Craft)

  • Courses, graded assessments, and version-pinned certifications
  • Magic-link staff portal and on-site kiosk — no app to install
  • Compliance evidence packs and expiry-tracked document wallet
  • A safety and regulations library, cited by jurisdiction

The platform

  • Every user included — no per-seat fees, invite your whole team
  • English and Spanish throughout, written properly, not machine-translated
  • Imports from spreadsheets, files, and photos — reviewed before anything lands
  • Live connectors (POS, HRIS, food-cost) as they ship — included, not add-ons
  • Works beautifully on phones and desktops; event-day pages work offline
  • AI included with fair, generous per-location usage — never metered per message

Free to build. Paid when you go live.

Create your workspace, load sample data, import your menus and booking history, set up your team — free, with no card and no countdown. The subscription starts when you go live: when Excellent begins sending real mail to your guests and taking real payments. Evaluation should take as long as evaluation takes.

Free while you build

  • Your workspace, with sample data to explore first
  • Your menus and booking history imported from spreadsheets, files, and photos — reviewed before anything lands
  • Your whole team invited, at every location: every user is included
  • No card and no countdown — evaluate for as long as you need

Billed when you go live

  • Going live is your call: subscribe, verify your sending domain, and real guest mail switches on — no salesperson, no approval step
  • Guests pay you online, into your own Stripe account
  • $360 per location per month, or $3,600 a year — two months free
  • 30 days to change your mind, refunded in full, on either plan
Coming from Tripleseat?

Switching is on us.

The hardest part of leaving Tripleseat isn't the price — it’s the move. So we take that off your plate: we migrate your data, you run Excellent alongside Tripleseat and pay nothing until you go live, and a 30-day money-back guarantee covers the leap. Switchers also get 40% off for 6 months ($216/location) on monthly, or 25% off the first year ($2,700/location) on annual — applied automatically when you start free from here. Nothing to enter.

We migrate your Tripleseat data for you — free

Build and run Excellent in parallel; pay nothing until you go live

30-day money-back guarantee — leave in the first month, get every dollar back

Common questions

What a group asks before it signs: what counts as a location, whether staff training is really included, what happens past 10 locations, and how leaving works.

How much does Excellent cost?

One plan: $360 per location per month, with everything included — events, staff training, AI drafting, floorplans, reporting, and every user on your team. Paying annually costs $3,600 per location per year, which works out to two months free. There are no setup fees, no per-user fees, and no percentage of your sales.

Is there a free trial?

Building is free, with no time limit and no card required. Create your workspace, load sample data, import your menus and history, and set up your team. The subscription starts when you go live: subscribe, verify your sending domain, and real guest mail switches on — self-serve, with no salesperson and no approval step.

Do you charge per user?

No. Every plan includes unlimited users — sales managers, chefs, coordinators, trainees. Software that charges per seat punishes you for involving the people who actually run the event.

Do you take a percentage of our sales?

No, and we never will. Your events revenue is yours. When guests pay online, funds go directly to your own Stripe account; standard card-processing fees apply from the processor, as they do everywhere.

What counts as a location?

A restaurant with its own calendar and bookings. A group with four restaurants pays for four locations, whichever concepts they belong to. Private rooms, patios, and spaces within a location are all included — a location is the building, not the room.

We run more than ten locations — is there volume pricing?

Yes. For groups with ten or more locations we quote volume pricing directly. Write to hello@beexcellent.ai and we will put a number together with you.

Is staff training really included?

Yes. Excellent Craft — courses, graded assessments, version-pinned certifications, the staff portal, kiosk, and compliance evidence packs — is part of the same plan, not a separate product or an add-on. Groups replacing an events tool plus a separate training tool usually replace two subscriptions with this one.

Is there a money-back guarantee?

Yes — 30 days, no questions asked. Go live, use it for real, and if it is not right for your group within the first 30 days, we refund you in full. The guarantee applies to every plan, monthly or annual.

We use Tripleseat today — is it worth switching?

We think so, and we will make the move easy. Switching from Tripleseat: we migrate your data for you, you build and run Excellent in parallel and pay nothing until you go live, and there is a 30-day money-back guarantee. On top of that, switchers get 40% off for 6 months on the monthly plan ($216 per location) or 25% off the first year on annual ($2,700 per location) — start free from the Tripleseat comparison and the discount is applied automatically when you go live. Nothing to enter.

Can we cancel anytime?

On the monthly plan, yes — cancel and you simply are not billed again. Annual plans run their term, though the 30-day money-back guarantee covers the start of either plan. Either way your data stays exportable: your events, contacts, documents, and reports belong to you.

Now onboarding restaurant groups

Put a number on it, then see it run.

$360 per location per month, everything included. Running 10 or more locations? Write to hello@beexcellent.ai for volume pricing.