Inquiries reach a restaurant three ways — a form, an email, a text — and Excellent captures all three. Hosted inquiry forms feed leads directly into the pipeline; AI reads inbound email and SMS and turns them into structured leads with the date, party size, and contact filled in. Leads are assigned, tracked, and converted to events in one step, and campaign attribution follows them from first click to booked revenue.
Hosted lead forms carry your questions and your brand, and land inquiries directly in the pipeline — no notification email someone has to re-type.
Forwarded emails and inbound texts become structured leads — date, party size, budget, contact — parsed by AI and checked against real values, never guessed into your calendar.
Leads carry an owner and a next step. Snooze one and it comes back; nothing dies quietly in a shared inbox.
Convert a lead and the event inherits everything — contact, date, size, notes. The proposal starts from what the guest already told you.
UTM and campaign tags follow the lead through to the booked event, so marketing reports on revenue won, not clicks collected.
No. AI parses inquiries and drafts replies; a person reviews and approves anything that goes out. Speed comes from never re-typing — not from removing judgment.
Your inquiry address forwards into Excellent. AI reads each message into a structured lead — date, party size, contact — and the original text stays attached, so nothing is lost in translation.
Yes. Campaign and UTM attribution ride the lead from capture through conversion, so reporting shows booked revenue by source — not just form fills.
AI-drafted event proposals a person approves, e-signature that locks the document, and a signed contract that confirms the event on its own.
See the featureA calendar that makes double-bookings impossible — plus holds with expiry, turnover buffers, and every location on one view.
See the featureRollups across every location, booking pace against goals, forecasts, custom-field reporting, and scheduled delivery — included, not an add-on.
See the featureFree to build — no card, no countdown. $360 per location per month when you go live, with every feature on this page included.